Dispatch
Orders placed before 15:00 (UTC+8) dispatch same or next business day. You receive a tracking number once the parcel is airborne.
Delivery times
Worldwide air freight: typically 5–8 business days to North America and Europe, 7–12 days elsewhere. Customs processing can add several days and is outside our control.
Packaging
Temperature-protective, lightproof, discreet packaging with no product indications on the exterior. Ice-pack options for heat-sensitive routes are offered seasonally at checkout.